Customer service

Service is our priority, we try our best to deal with any inaccuracy fast.

If you received a wrong item, please go to My Account section and choose My RMAs (Return merchandise authorization) Section. Find the Order which contains a wrong item received and press Request RMA. Choose the wrong item you want to return, its quantity, current condition and the reason why you want to return it. You can also leave extra comments submitting the return. As all information is collected, press Request RMA button. You will receive a Confirmation E-mail and will be contacted by our Customer Service soon for submitting a Return.

Please note, we will accept a wrong item return only in the condition delivered, unused, unworn, with Broz&Broz original tags. If any items returned do not respond this condition, the return will be denied and the items will be returned to you. If you want to return a wrong item, you have 30 days from the moment you received your order confirmation.

If you have any problems, please contact us.

We answer you as soon as possible and try to help you promptly.

Service is our priority, we try our best to deal with any inaccuracy fast.

If you received a faulty item, please go to My Account section and choose My RMAs (Return merchandise authorization) Section. Find the Order which contains a faulty item and press Request RMA. Choose the faulty item you want to return, its quantity, current condition and the reason why you want to return it. You can also leave your comments submitting the return. As all information is collected, press Request RMA button. You will receive a Confirmation E-mail and will be contacted by our Customer Service soon for submitting a Return.

Please note, we will accept a faulty item return only in the condition delivered, unused, unworn, with Broz&Broz original tags. If any items returned do not respond this condition, the return will be denied and the items will be returned to you. If you want to return a faulty item, you have 30 days from the moment you received your order confirmation.

If you have any problems, please contact us.

We answer you as soon as possible and try to help you promptly.

You can use any of the payment types to pay for your order.
      

We appreciate your time and security. All you need to do to submit your purchase is to insert all the necessary data in our Check Out form and choose the payment method you prefer.
If you have any problem within the Check Out form, please contact us.
We answer you as soon as possible and try to solve the problem promptly.

Service is our priority, we try our best to deal with any inaccuracy fast.

If you received a faulty item, please go to My Account section and choose My RMAs (Return merchandise authorization) Section. Find the Order which contains a faulty item and press Request RMA. Choose the faulty item you want to return, its quantity, current condition and the reason why you want to return it. You can also leave your comments submitting the return. As all information is collected, press Request RMA button. You will receive a Confirmation E-mail and will be contacted by our Customer Service soon for submitting a Return.

Please note, we will accept a faulty item return only in the condition delivered, unused, unworn, with Broz&Broz original tags. If any items returned do not respond this condition, the return will be denied and the items will be returned to you. If you want to return a faulty item, you have 30 days from the moment you received your order confirmation.

If you have any problems, please contact us.

We answer you as soon as possible and try to help you promptly.

Service is our priority, we try our best to deal with any inaccuracy fast.

If you received a faulty item, please go to My Account section and choose My RMAs (Return merchandise authorization) Section. Find the Order which contains a faulty item and press Request RMA. Choose the faulty item you want to return, its quantity, current condition and the reason why you want to return it. You can also leave your comments submitting the return. As all information is collected, press Request RMA button. You will receive a Confirmation E-mail and will be contacted by our Customer Service soon for submitting a Return.

Please note, we will accept a faulty item return only in the condition delivered, unused, unworn, with Broz&Broz original tags. If any items returned do not respond this condition, the return will be denied and the items will be returned to you. If you want to return a faulty item, you have 30 days from the moment you received your order confirmation.

If you have any problems, please contact us.

We answer you as soon as possible and try to help you promptly.

You can use any of the payment types to pay for your order.
      

We appreciate your time and security. All you need to do to submit your purchase is to insert all the necessary data in our Check Out form and choose the payment method you prefer.
If you have any problem within the Check Out form, please contact us.
We answer you as soon as possible and try to solve the problem promptly.

Service is our priority, we try our best to deal with any inaccuracy fast.

If you received a faulty item, please go to My Account section and choose My RMAs (Return merchandise authorization) Section. Find the Order which contains a faulty item and press Request RMA. Choose the faulty item you want to return, its quantity, current condition and the reason why you want to return it. You can also leave your comments submitting the return. As all information is collected, press Request RMA button. You will receive a Confirmation E-mail and will be contacted by our Customer Service soon for submitting a Return.

Please note, we will accept a faulty item return only in the condition delivered, unused, unworn, with Broz&Broz original tags. If any items returned do not respond this condition, the return will be denied and the items will be returned to you. If you want to return a faulty item, you have 30 days from the moment you received your order confirmation.

If you have any problems, please contact us.

We answer you as soon as possible and try to help you promptly.

Italy: 1-3 working days
EU, Switzerland and UK: 3-5 working days
USA: 5-10 working days
We try our best to deliver our swimwear within the times set above, still, please note that shipping times are estimated and delivery dates are not guaranteed.
If for some reason it is impossible to deliver your swimwear on time estimated, you will be contacted by our customer service.

Shipping Costs are defined by DHL and depend on the country the swimwear is shipped to.

Shipping Rates:
Italy: 15 €
EU and UK: 20 €
Switzerland and USA: 32 €

The Shipping Cost will be applied in your currency as you enter your Delivery Address in a Checkout Form.

Custom Taxes Applicable:

Switzerland: Swiss Custom Duty Applicable (Possible Retail Tax)
USA: Disclaimer Customs (Custom Duty Possibly Applicable by Dogana)

Italian VAT Applied ex. Art. xxxxxxxx
Real VAT tax is already included in the price for the following countries:
Italy - 22%
France - 22%
Germany - 22%
Spain - 22%
UK - 22%

If you want to submit a return, you have 30 days from the moment you received your order confirmation.
We will accept swimsuit return only in the condition delivered, unused, unworn, with Broz&Broz original tags. If any items returned do not respond this condition, the return will be denied and the items will be returned to you.
If you want to submit a return, please go to My Account section and choose My RMAs (Return merchandise authorization) Section. Find the Order you want to return and press Request RMA. Choose the item you want to return, its quantity, current condition and the reason why you want to return it. You can also leave your comments submitting the return. As all information is collected, press Request RMA button. You will receive a Confirmation E-mail and will be contacted by our Customer Service soon for submitting a Return.
If you have any problems, please contact us.
We answer you as soon as possible and try to help you promptly.

Exclusively on our website you can personalise your Monochrome swimsuit with a bespoke monogram of your choice.
Please, note that you can NOT return the monogrammed items. Consult our size and fit table before placing the order.

Take the necessary measurements and consult our Size Guide in order to find your perfect size.
If you have any troubles with the Size Guide, please contact us.
We answer you as soon as possible and try to help you promptly. Contact customer service

Service is our priority. On our website we want to provide you with the best Online experience.
My Account is automatically created in order to let you obtain all the information regarding your Order, possibility to Track your Order and also accomplish Returns in case something went wrong. For more details you can consult our Privacy Policy.
If you have any troubles with My Account, please contact us.
We answer you as soon as possible and try to solve the problem promptly.

If you have any troubles with the website, please contact us.
We answer you as soon as possible and try to solve the problem promptly.

If you have any questions, you can contact our Customer Service or call us from Monday till Friday, from 8 a.m. - 5 p.m. PST.